Terms and Conditions
Agreement between User and emilyreneeco.com
Welcome to emilyreneeco.com. The emilyreneeco.com website (the "Site") is comprised of various web pages operated by Emily Reneé & Co. emilyreneeco.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of emilyreneeco.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
emilyreneeco.com is an E-Commerce Site.
The purpose of this website is to provide a comprehensive platform for individuals seeking personal growth and improvement through mindset coaching. Here, visitors can learn about and enroll in our specialized 1:1 coaching programs designed to foster self-awareness, personal development, and enhanced mental strategies. Our services include the ability to schedule coaching discovery calls, where potential clients can explore how our coaching can meet their needs. Additionally, the website serves as a portal for clients to purchase coaching sessions and engage directly with our professional coaching support, aiding them in achieving their personal and professional goals.
Privacy
Your use of emilyreneeco.com is subject to Emily Reneé & Co.'s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting emilyreneeco.com or sending emails to Emily Reneé & Co. constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Emily Reneé & Co. is not responsible for third party access to your account that results from theft or misappropriation of your account. Emily Reneé & Co. and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Emily Reneé & Co. does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use emilyreneeco.com only with permission of a parent or guardian.
Cancellation/Refund Policy
No Refund Policy
The Client acknowledges and agrees that, due to the nature of the Services provided by the Service Provider, all fees, once paid, are non-refundable under any circumstances, whether or not the Service has been fully or partially provided or used. The Client acknowledges that the payment made to the Service Provider is for the provision of the Service Provider's time, expertise, and resources.
Notwithstanding the above, in the event that the Service Provider is unable to deliver the Service due to reasons solely and directly attributable to the Service Provider, a suitable solution will be mutually discussed and agreed upon by both parties.
Provision of Tools and Resources
The Client shall be responsible for providing the Service Provider with all necessary tools, equipment, software, systems, information, permissions, or any other resources ("Resources") necessary to enable the Service Provider to provide the Services effectively.
In the event the Client fails, refuses, or is unable to provide the necessary Resources required for the Service Provider to perform the Services, the Client acknowledges and agrees that it shall not impact the Client's payment obligations to the Service Provider. The payment obligations will remain as agreed in the Contract irrespective of the availability or quality of the Resources provided by the Client.
The Client shall be responsible for the performance, availability, quality, legality, and safety of the Resources, and the Service Provider shall not be held liable for any failure or delay in the provision of the Services, or any damages, losses or liabilities arising as a result of the non-availability, sub-standard quality, or inappropriate nature of the Resources provided by the Client.
Links to Third Party Sites/Third Party Services
emilyreneeco.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Emily Reneé & Co. and Emily Reneé & Co. is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Emily Reneé & Co. is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Emily Reneé & Co. of the site or any association with its operators.
Certain services made available via emilyreneeco.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the emilyreneeco.com domain, you hereby acknowledge and consent that Emily Reneé & Co. may share such information and data with any third party with whom Emily Reneé & Co. has a contractual relationship to provide the requested product, service or functionality on behalf of emilyreneeco.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use emilyreneeco.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Emily Reneé & Co. that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Emily Reneé & Co. or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Emily Reneé & Co. content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Emily Reneé & Co. and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Emily Reneé & Co. or our licensors except as expressly authorized by these Terms.
International Users
The Service is controlled, operated and administered by Emily Reneé & Co. from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Emily Reneé & Co. Content accessed through emilyreneeco.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Emily Reneé & Co., its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Emily Reneé & Co. reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Emily Reneé & Co. in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EMILY RENEé & CO. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
EMILY RENEé & CO. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. EMILY RENEé & CO. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EMILY RENEé & CO. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF EMILY RENEé & CO. OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Emily Reneé & Co. reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Emily Reneé & Co. as a result of this agreement or use of the Site. Emily Reneé & Co.'s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Emily Reneé & Co.'s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Emily Reneé & Co. with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Emily Reneé & Co. with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Emily Reneé & Co. with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Emily Reneé & Co. reserves the right, in its sole discretion, to change the Terms under which emilyreneeco.com is offered. The most current version of the Terms will supersede all previous versions. Emily Reneé & Co. encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Emily Reneé & Co. welcomes your questions or comments regarding the Terms:
Emily Reneé & Co.
Riverview, Florida 33579
Email Address:
hello@emilyreneeco.com
Telephone number:
9412840513
Effective as of May 06, 2024
Coaching Program Specific Terms and Conditions
By purchasing and enrolling in a coaching program through this website, you agree to the following terms and conditions. These terms provide the foundation for the professional relationship between the Coach and the Client and ensure mutual understanding. Please read them carefully.
1. Coaching Program Participation
The Client is responsible for attending all scheduled coaching sessions as agreed upon. Regular attendance is essential for achieving the full benefits of the program. The Client is granted a one-time grace for failing to attend a scheduled session without prior notification. Subsequent no-shows may result in forfeited sessions and impact the continuity of the program. To cancel or reschedule a session, the Client must provide at least 48 hours’ notice. If notice is not given within this timeframe, the session will be forfeited without an option to reschedule. The Client must arrive on time for all scheduled sessions. A delay of 10 minutes or more will be considered a no-show, and the session will be canceled without rescheduling. The Client acknowledges that consistent attendance, punctuality, and active participation are essential for achieving the desired coaching outcomes.
2a. Payment Terms
All payments are processed through Stripe. By completing your purchase, you agree to comply with Stripe’s Terms of Service and Privacy Policy, which govern all transactions and related disputes. All payments are final and non-refundable. No refunds will be issued under any circumstances, including but not limited to changes in personal circumstances, scheduling conflicts, dissatisfaction with the program, or failure to attend sessions. By completing the purchase, the Client confirms their understanding and acceptance of this strict no-refund policy. Any payment disputes must be raised directly with Stripe or communicated to the Coach in a timely manner.
2b. Strict No Refund Policy
All payments are final and non-refundable.
• No refunds will be issued under any circumstances, including but not limited to changes in personal circumstances, scheduling conflicts, dissatisfaction with the program, or failure to attend sessions.
• By completing the purchase, the Client confirms their understanding and acceptance of this strict no-refund policy.
3. Coach-Client Relationship
The Coach will act in good faith and with professional integrity, providing constructive feedback, maintaining confidentiality, and prioritizing the Client’s well-being throughout the coaching relationship. The Client is solely responsible for their decisions, actions, and results derived from the coaching program. Coaching does not substitute for therapy, medical advice, or other professional services. The Coach does not guarantee specific outcomes or results. Success depends on the Client’s effort, engagement, and implementation of the principles provided during coaching.
4. Confidentiality
The Coach will not disclose any information shared by the Client without the Client’s written consent, except as outlined below. Confidentiality does not apply if the information: (a) Was known to the Coach before disclosure. (b) Becomes public knowledge through no fault of the Coach. (c) Is required by law, court order, or necessary to prevent harm or illegal activity. The Client agrees to raise any concerns about confidentiality promptly and understands that communications with the Coach are not protected by legal privilege.
5. Limited Liability
The Coach is not liable for any direct, indirect, or consequential damages resulting from the coaching program. The total liability of the Coach is limited to the amount paid by the Client for the coaching services.
6. Force Majeure
Neither party is liable for delays or failures caused by events beyond their control, including but not limited to natural disasters, pandemics, or other unforeseen circumstances.
7. Dispute Resolution
The parties agree to resolve disputes first through negotiation. If unresolved, disputes will be settled by binding arbitration under the rules of the American Arbitration Association.
8. Governing Law
This agreement is governed by the laws of Florida, without regard to its conflict of law principles.
9. Additional Contract
These terms and conditions serve as the general guidelines for engagement. Upon completing the payment, the Client will receive a tailored contract specific to their individual coaching program, outlining the terms unique to their agreement.
By completing your purchase, you affirm that you have read, understood, and agreed to these terms and conditions, including the strict no-refund policy.